It’s given – the spa is a big industry and is still booming. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) released its 2010 Trend Watch report, distinguishing several interesting craze for spas in 2010:
Customer Service. Great customer service is always the best! You could give the most expensive spa treatment, but when the client isn’t satisfied with her spa experience, it’s equivalent to nothing. “As a matter of fact, 87 percent of ISPA member spas are employing customer feedback mechanisms to guarantee they’re exceeding consumers’ needs…” Spas should adopt better means then to hand the clients a more gratifying spa experience.
Spa Sampling Menus. This is a primary means to allow spa clients get a sort of “preview” of the various treatments that they’re considering.
Spa Partnerships. This lets spas to broaden their reach by forming partnerships with local businesses that may also benefit from them. Through this, spas are able to advance their business and increase the number of clients by bringing the spa nearer to the clients. Different strategies can be carried out like discounted prices with partner hotels or resorts. And who doesn’t like a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will continue to be influential in assisting spa-goers make decision from what to where of spa. Needless to say, spas should make the most out of social media to accumulate clients.
Beauty Rest. Not yet very ordinary, but teasing option like this can certainly increase the total of spa visits. This merely means having that extra time at the spa to get some forty winks while enjoying a relaxing massage. Or quite more attractive is to just reserve a room in a spa filled with calming aroma to get more sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a lot of better things to look forward to for your 2010 spa visits.
Learn more about the different benefits of visiting a Spa and the best Spa Resorts where you can pamper yourself.